Frequently Asked Questions
Everything you need to know about setting up your AI lead assistant.
📞 Phone Numbers & Connectivity
Can I use my own business phone number?
Yes! The best way to do this is via Call Forwarding.
1. Create an agent in VoxAIAgent.com to get your unique AI Phone Number.
2. Contact your current carrier (Verizon, AT&T, Comcast, etc.) or go to your phone settings.
3. Set up "Busy/No Answer Call Forwarding" to your new AI Number.
Now, when you can't pick up the phone, your AI agent will answer instantly!
Can I request a specific area code?
Yes. When you provision your AI number, you can request a specific local area code to match your business region. This helps maintain a local presence and increases trust with your callers.
Do I need my own telephony account?
No. We handle all the technical telephony infrastructure for you. Your subscription covers the cost of the phone number and your monthly usage credits.
🤖 AI Customization & Intelligence
How do I teach the AI about my business?
We have a Website Reader feature. Simply input your business website URL, and our system will scan your services, FAQs, and business details to train your agent automatically. You can also manually provide a "Knowledge Base" for deeper context.
Can I change how the voice sounds?
Yes. You can choose from multiple premium, human-like voices and select different personality tones (Friendly, Professional, High-Energy, etc.) to match your brand voice.
📈 Lead Management
How does the AI manage my leads?
Every call is automatically transcribed and analyzed. The AI extracts contact details, identifies the caller's intent, and assigns a Lead Quality Score (0-100). All leads appear instantly in your Kanban CRM dashboard.
Can the AI find leads for me?
Yes. Our Lead Finder tool allows you to search for businesses in specific regions and industries. You can then import these prospects directly into automated outbound follow-up campaigns.
Does it have a calendar for appointments?
Yes. VoxAIAgent.com includes a Built-in Appointment Calendar. Your AI agent can check your availability and schedule appointments directly into your dashboard, where you can manage your daily and weekly schedule.
Still have questions?
Can't find the answer you're looking for? Reach out to our team and we'll get back to you as soon as possible.
Email Support: hello@voxaiagent.com