Privacy Policy

1. Introduction

Welcome to VoxAIAgent.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

• Account Information: Name, email address, password, and billing information when you register.
• Voice Data: Call recordings, transcripts, and analysis data generated by your AI agents.
• Contact Lists: Phone numbers and lead information you upload for outbound campaigns.
• Usage Data: Information about how you use our platform, including logs and device information.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our AI receptionist services.
• Process transactions and manage your subscription.
• Analyze and improve our AI models and platform performance.
• Communicate with you about updates, security alerts, and support.

4. Data Security

We implement industry-standard security measures to protect your data. Voice recordings and transcripts are stored securely, and payment information is processed via Stripe using PCI-compliant standards. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We may share data with trusted third-party service providers (such as Twilio for telephony, Google/OpenAI for AI processing, and Stripe for payments) solely for the purpose of delivering our services to you.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@voxaiagent.com.